3Insys
Empowering Utilities to have Better Operational Efficiency

As inevitable, the utilities space is undergoing rapid digital innovation and transformation, where it is witnessing both tremendous opportunities as well as equally paramount challenges. Modernizing utility companies, they are required to adopt new technologies and solve complex crossfunctional processes. This requires firms to orchestrate integration across their systems, data, and security layers, which can only be addressed by automation. Unfortunately, utility companies are finding it hard to identify partners that can help them automate their processes, connect disparate solutions, and help them see the actual value that technologies bring to their businesses.

Enter 3Insys, a high-end technology company having over a decade of experience in the utility & energy sector. The company has developed a proprietary Cross Integration Suite (XIS), an agile integration platform, which addresses the complexities faced by utilities within their IT and OT environment by coalescing robotic process automation (RPA), application programming interface (API), artificial intelligence (AI) and a Zero Trust Architecture. “3Insys is the ONE IT-OT Agile Integration suite for the Energy and Utility sector that provides cloud-based integration Platform-as-a- Service (iPaaS) solutions for System Integration, Data Integration, Identity Management, API Management, and RPA. Our company assists utilities to securely orchestrate data flows and robotize complex operational processes throughout their disparate IT and OT systems and environments.” says Aras Raiani, CEO of 3Insys.

XIS enables organizations to build and automate the system and data integration, business processes, workflows, and data flows between applications, devices, and storage systems in any IT or OT environment. Its eco-system consists of the Cross System Integrator (XSI), Cross Data Integrator (XDI), and Cross Security Manager (XSM) solutions. The distinct benefits provided by these solutions come together to create a zero-trust integration environment in the client’s system. To elaborate further, XSI offers API-based integration with microservices management for application-toapplication actions that assure XSM a zero-trust architecture. In addition, it provides a rule sequence engine powered by RPA to ensure continuous rule enforcement. The XDI harmonizes and centralizes API-based data access and identifies critical data objects that support adaptive authentication. XSM also delivers user and device identity, access management, and a strong API Security Gateway that gets deployed across all user/device to system and system-to-system traffic.

To better illustrate the capabilities of XIS, Raiani shares a success story. When a large utility firm kicked off a multi-part distribution automation project to automate numerous operations in its expansive power distribution network, it found its older legacy systems not seamlessly sharing data with the newer ones. The client also searched for a streamlined approach that could allow it to avoid difficult-to-maintain point-to-point integrations and application customizations.

In response, 3Insys deployed XIS, which integrated all systems to deliver a comprehensive solution that enabled the client’s staff to make smarter and faster decisions as it allowed data to be shared from the field to operators in realtime. The platform allowed them to have a proactive approach in maintenance and enhanced their ability to reduce the time it takes to restore power to customers and, even more importantly, prevent power from going out in the first place.

Such a company success story also attests to the strong company culture that 3Insys fosters within itself. Raiani says, “3Insys supports education and the advancement of knowledge from software development to engineering to project management.” In summary, although there are high demands on the company employees, the culture and guidance from management maintains a well-structured environment that encourages strong teamwork and collaboration. This, in turn, allows the company to provide an exemplary customer experience, where its teams stay in touch with the client and their needs on a daily basis to develop processes and products that best reflect their needs at the moment.

3Insys makes integration a forethought rather than an afterthought. The company’s solution suite eliminates the risk, pain, and costs that burden firms as they modernize their IT and OT infrastructures and makes the system, data, and security integration as easy as plug-and-play.

Moving ahead, 3Insys is all set to introduce the next-gen cyber security into the utility industry and leverage blockchain technology principles, decentralization, and consensus to ensure trust in data transactions. “At 3Insys, we believe that utilities thrive in a connected world and that a zero-trust architecture underscores the importance of delivering secure access to systems and data. Being able to monitor, know, and act in real-time enables utilities to deliver superb customer service, and this is what we are helping them to do,” proudly concludes Raiani.