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Katie Flowers,  Holland Supply Company | Utilities Business Review | Gas Utility Suppliers Company of the Year

Holland Supply Company: Where You Can Find America’s Top Brands & Industry-Best Lead Times

Katie Flowers, Content Marketing Supervisor , Holland Supply Company

Gas Supply Strategist

Editor’s Note: Reliable access to critical infrastructure components has become a competitive and operational imperative for utilities facing supply chain volatility and rising service expectations. This perspective underscores how strategic inventory depth and technical expertise are redefining distributor value from transactional supply to operational continuity and risk mitigation.

Natural gas utilities are a vital part of our country’s energy landscape. Their service allows us to heat our homes, cook our food, provide hot showers, and so much more. As so many depend on using natural gas for these tasks, it’s necessary for utilities to use equipment they know they can depend on.

Holland Supply has been a trusted distributor of high-quality equipment and services to natural gas utilities since 1968. We carry America’s top brands in pressure regulation, metrology, instrumentation, smart gas, odorization systems, and more. When we think about what sets us apart from other distributors, there are three key components to our differentiation.

Product Expertise

We realize that natural gas products often require a high degree of specificity. Holland Supply has been in business for more than 50 years, and our team has the experience needed to get you what you need. Each member of our technical sales team receives weeks of onboard training upon their hiring. After their multi-week onboarding, each employee participates in training each month, which varies in scope. The training is often hands-on, requiring a full tear-down and reassembly of certain products.

Our staff also participate in field training alongside our customers, which strengthens the relationships with our customers by giving our staff a comprehensive understanding of how products are installed and maintained in the field. If you need guidance on which products to select for a project, our technical sales representatives are available to walk you through solutions and make the best recommendations. And if you experience issues or have questions after receiving your equipment, our team can help troubleshoot to get things running smoothly.And our warehouse technicians aren’t just fulfilling orders. They’re also expert quality inspectors who closely inspect every order that leaves the building. In many cases, we are also pressure testing the equipment to ensure it’s leaving our facility to do the job it’s intended to do. This allows us to catch quality or performance issues before they arrive to the customer.

How confident are we in our work? Our company boasts a <1% RMA rate.

Our warehouse team also excels in performing repairs and maintenance on a variety of natural gas equipment. In fact, we can repair pretty much anything that we sell. From rotary meters to commercial regulators and instruments, we can help extend the life of your equipment. Whether it’s a simple repair or a complete teardown and refurbishment, our technicians have the experience to get the job done.
  • Nearly 80% of all orders are fulfilled within just 5 calendar days.


Inventory

Our job is to predict what customers will need and when they’ll need it. The natural gas industry is a complex space with varying requirements depending on the project. We stock our shelves with some of America’s top brands – Utility Solutions Group, Sensus, Dresser Utility Solutions, Honeywell, Welker, and more. We’re also regularly evaluating our catalog and exploring new vendors. Whether the application is residential, commercial, or industrial, we have high quality equipment that will meet the needs of the project.

We pride ourselves on being one of the largest meter and regulation stocking distributors in North America. We’re always improving our forecasting and working with our vendors to ensure our shelves are full of the products our customers demand.

Industry-Best Lead Times

As a result of our expertise and inventory efforts, we’re able to provide industry-best lead times. These lead times also provide a buffer to manufacturers who are dealing with long lead times. For most orders, we can ship them out to you within days. In fact, nearly 80% of all orders are fulfilled within just 5 calendar days.

Although our lead times were certainly impacted during the height of the pandemic, our stocking efforts provided a meaningful buffer to extremely long manufacturer lead times.

If you’d like to learn more about Holland Supply Company, we encourage you to visit our website, or you can send us an email at sales@hollandsupplycompany.com.

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The articles from these contributors are based on their personal expertise and viewpoints, and do not necessarily reflect the opinions of their employers or affiliated organizations.